NEONNOW Status

All Systems Operational

Web Applications Operational

NEONNOW Operational

NEONNOW Admin Operational

Help Docs Operational

Services Operational

Agent Operational

Admin Operational

Contact Flow Operational

Directory Operational

Messaging Operational

Auth Operational

Call Operational

Email Operational

Queue Operational

Automatic Provisioning Operational

Amazon Connect Operational

ap-southeast-2 Operational

eu-west-2 Operational

us-east-1 Operational

us-west-2 Operational

Reporting (Amazon QuickSight) Operational

ap-southeast-2 Operational

eu-west-2 Operational

us-east-1 Operational

us-west-2 Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Sep 19, 2024

No incidents reported today.

Sep 18, 2024

No incidents reported.

Sep 17, 2024

No incidents reported.

Sep 16, 2024

No incidents reported.

Sep 15, 2024

No incidents reported.

Sep 14, 2024

No incidents reported.

Sep 13, 2024

No incidents reported.

Sep 12, 2024

No incidents reported.

Sep 11, 2024

Admin application outage in NVG only

Resolved - fix working as expected and stable
Sep 11, 07:32 UTC

Monitoring - fix implemented and we are monitoring
Sep 11, 05:25 UTC

Identified - issue has been found due to NVG specific configuration issues
Sep 11, 05:25 UTC

Update - We are continuing to investigate this issue.
Sep 11, 04:40 UTC

Update - We are continuing to investigate this issue.
Sep 11, 04:39 UTC

Investigating - We have identified a CloudFront error causing outages to our admin application.
Sep 11, 04:09 UTC

Sep 10, 2024

No incidents reported.

Sep 9, 2024

No incidents reported.

Sep 8, 2024

No incidents reported.

Sep 7, 2024

No incidents reported.

Sep 6, 2024

No incidents reported.

Sep 5, 2024

No incidents reported.