NEONNOW affected by major AWS outage

Incident Report for NEONNOW

Resolved

The AWS issue appears to be resolved, we are seeing successful logins to our platforms.
Posted Oct 20, 2025 - 09:47 UTC

Monitoring

NEONNOW and Amazon Connect were affected by the US-EAST-1 AWS outage.
AWS update [02:27 AM PDT] We are seeing significant signs of recovery. Most requests should now be succeeding. We continue to work through a backlog of queued requests. We will continue to provide additional information.
Posted Oct 20, 2025 - 09:29 UTC
This incident affected: Web Applications (NEONNOW).